Pursuant to the order submitted by mBank S.A., the firm VALVAY sp. z o.o. completed between October 2013 and March 2014 the project aimed at improving the efficiency of management processes concerning the IT services catalogue and the costs of provision of IT services.
The scope of works included the verification of the IT services catalogue together with the identification of support services and developing the model for the calculation and allocation of IT services’ costs. The initiative involved the delivery and implementation of the Hadrone system for the management of IT services catalogue and costs.